About Us
Contact Us
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My Policies
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Shipping Costs
We generally ship using the US Postal Service Priority Mail (2-3 days). The cost varies with each item, and will be given at checkout.
If you have a larger order (wholesale or other), it can be shipped by UPS if you choose.
Orders are processed Monday-Friday (excluding Holidays). When your order is processed, you will be emailed. Please contact us if you have any questions or concerns.
Sales Tax
Michigan residents pay 6% sales tax on all orders.
Returns
We’re sorry, but personalized items are not returnable. If your item is custom made, you will always be e-mailed a picture of it before it is personalized to make sure you are 100% happy.
We accept all other returns made within 15 days of purchase. Items must be returned in saleable, unused condition, with original packaging and tags. We do not refund shipping costs unless item is returned due to a mistake on our part. If you’ve purchased an item that you need to exchange or return, email us at tinkerdotdesigns@gmail.com within 15 days of purchase and we we’ll be happy to take care of all your needs and concerns.
TinkerDot Art
Because each item is hand-painted, no piece is exactly the same. This is why it is called Art. Also, some product pieces, such as embellishments used on mirrors, etc., may not be exactly as what is pictured depending on what is available. Most of the time, this will not be the case, however, sometimes I only have a certain amount of a certain item. Especially on custom orders, I try to use new and unique embellishments that may not be available in a large quantity. I will always let the customer know if a different, unique item will need to be used.
Preparation Time
Most items are hand-painted and designed upon order. For this reason, please expect the following items to take the following amount of time to create before shipping:
Personalized Mirror: 2-3 weeks
Stretched Canvas Art: 3-4 weeks
Storage Chests: 4-6 weeks
Wall Letters: 3-4 weeks
Furniture: Time varies widely depending on item
The preparation time for these items depend on size, detail and quantity of items ordered. Time of year, and my availability can also play a part in preparation time. Upon ordering, I will always contact customer to let them know the time frame. Communication is KEY!
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